Shipping policy

SHIPPING SERVICES

Thailand — 2–3 business days
Hong Kong — 3–11 business days

TERMS

All of our products are made to order (pre-order).
Please allow up to 7 business days for production before your order is shipped. Once shipped, you will receive a confirmation email with your tracking information. In the event of any unexpected delays, we will contact you promptly with an update.

SHIPPING ISSUES

If you experience any issues tracking your shipment, please contact the shipping carrier directly for the fastest resolution. For additional assistance, feel free to reach out to us at chalisa.s.2111@gmail.com.

REFUSED OR UNCOLLECTED SHIPMENTS

If a shipment is refused or not collected from the designated delivery point, it will be returned to us. Once the package is received, we will contact you to arrange re-delivery.

DUTIES & TAXES

International customers are responsible for any customs duties, import taxes, or related fees imposed by their country. These charges are not included in the order total at checkout.